2. Estimated time of arrival: Please allow up to 1 – 5 working days for shipping depending on the destination cities (Certain distant cities might added more days).
3. We are always off duty on Sunday and national holidays. Please take note to our shipping schedule:
o Weekdays ( Monday to Friday ) : 8 AM – 12 PM
o Weekend ( Saturday ) : 8 AM – 10 AM
All orders are packed for delivery by the next business day once payment is received and confirmed successfully. Please allow 1 day after payment confirmation for us to check your payment, do quality control of your merchandise, and pack your order before we ship them on the next day. We will deliver your purchased item(s) soon after we have received full amount transfer. A non full-amount transfer or any unpaid invoice will not be processed.
We do not cater to customer who changed their minds. However if you want to process the return and exchange process, please do contact our customer service team. Item may be returned if they are unused by you, without damage, with tags intact and undamaged, in complete original brand packaging. This does not apply to sales items or items that are listed on our site as items that can not be returned.
Gee Luxury reserves the right to determine whether the condition of the product is acceptable for purposes of returns and exchanges.
Accepted return item(s) will be converted to in-store deposit with no expiry date.
For exchanges to product(s) of a higher price, you will be required to pay the difference. Please note we can’t do a refund for the price different if you choose product with lower price from your initial purchase.